SHIPPING & RETURNS

Shipping Policy:

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We offer fast and reliable shipping on all orders. Orders are processed within 1-2 business days and typically shipped via DHL or UPS. Delivery times vary based on your location and the shipping method selected during checkout. Please note that we currently only ship to Italy, France, Spain and Germany. Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

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Return & Exchange Policy:

 

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we accept returns and exchanges within 14 days of receiving your items. To be eligible for a return or exchange, the product must be in its original, unused condition with all tags and packaging intact.

Please contact our customer service team at info@chuboogroup.com to initiate a return or exchange. Return shipping costs are the responsibility of the customer unless the item is defective or damaged.